Starter · Part of Policy and Compliance Manager
Policy creation + versioning
Author policies in-app with full version history. Publishing a new version doesn't quietly invalidate the old one — affected employees get a re-acknowledgement task automatically.
Policy library — every active policy with category, priority, version, language, and acknowledgement progress visible at a glance.
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For the operator
Author policies in-app with full version history. Publishing a new version doesn't quietly invalidate the old one — affected employees get a re-acknowledgement task automatically; the previous version remains queryable for any case that was active under it. The compliance officer stops emailing PDFs and chasing acknowledgements in spreadsheets.
Business impact
Policy-version drift is the primary cause of the 'we have the policy but nobody acknowledged this version' audit finding that recurs at most BPOs. Versioned authoring with automatic re-ack triggers eliminates that finding category entirely and produces the policy-management audit trail that SOC 2 and client compliance audits explicitly look for. Audit prep time drops substantially; findings drop to zero in the policy-management category.