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Growth · Part of Reporting & Analytics
Scheduled email delivery
Schedule any saved report to run daily, weekly, or monthly and land in the right inboxes automatically — run as its creator, so recipients only ever see what that person may see.
For the operator
A QA (Quality Assurance: the program that scores and reviews agent interactions.) manager schedules the weekly QA Trend to three team leads every Monday at 8am. The week a run fails, she's the one notified — the leads never see a broken report.
Business impact
The Monday-morning report ritual runs itself, securely. Recipients get exactly what they're cleared to see, and a broken run never ships a misleading empty report under your name.