Growth · Part of Quality Assurance
Bulk evaluation submission
CSV or JSON uploads for high-volume evaluation pipelines (e.g., automated scoring imports). Async processing with per-row status — you don't watch a spinner for an hour.
For the operator
Upload CSV or JSON evaluation batches for high-volume pipelines (automated scoring imports, calibration sessions with multiple analysts). The platform processes them as an async job with per-row status; you don't watch a spinner for an hour and you can re-process failed rows after fixing the data. Scales the evaluation pipeline without adding analyst clicks.
Business impact
Manual evaluation entry caps the practical volume of QA you can perform regardless of how many analysts you have. Bulk import removes that ceiling and lets you scale evaluation volume to match interaction volume, which is the prerequisite for the kind of quality coverage clients increasingly expect in their MSAs. More coverage on the same analyst headcount.