Starter · Part of Onboarding
Employee record + user account provisioning
Once the offer accept fires, the platform creates the employee record AND the user account, resolving any just-in-time conflicts (existing user with the same email, etc.). IT and HR don't double-key; nothing falls through the cracks.
For the operator
When the offer accept fires, the platform creates the employee record AND the linked user account in one transaction, resolving the just-in-time edge cases (existing user with the same email, prior application history) automatically. IT and HR don't double-key; nothing falls through the cracks; the new hire has working credentials before their start date instead of after.
Business impact
Provisioning gaps on day one are the most expensive avoidable productivity loss in BPO ramp — every new-hire morning spent waiting for working credentials is paid time producing zero output. Atomic record + account creation removes that gap entirely and shrinks the IT-helpdesk ticket volume that today accompanies every cohort start. Real productivity from day one of the agent payroll line.