Starter · Part of Knowledge Management

Compliance review approval gate

Available

Regulated articles route through a configurable reviewer chain before publish. The Compliance Officer signs off; the audit trail captures who approved, when, and on which content version.

Compliance review gate — the PCI-DSS Cardholder Verification article sits in approved state with a Pending approval review badge while Hannah Cabrera signs off. The Approve action is gated to the assigned reviewer; the article holds in this state until the reviewer marks it approved. The audit trail captures the submit / approve / reject decisions, the version of the article each reviewer saw, and the timestamp. The chain resets on edit so reviewers never sign off on a version they didn't see.

For the operator

Editor finishes a regulated article (PCI policy, FINRA disclosure) and clicks Submit for Review. The reviewer queue surfaces it for the Compliance Officer; they approve or send back with comments. Once the chain is signed, the editor publishes. Every step is audit-event-emitting.

Business impact

Regulated knowledge published without editorial review is the failure mode that ends contracts in regulated verticals — financial services, healthcare, government. Building the approval gate into the lifecycle, with audit-grade evidence of who reviewed what, lets the BPO bid confidently on those contracts.

Ownership + staleness alerts

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