Enterprise · Part of Virtual Receptionist
No-code guarded authoring
A configuration surface where subject-matter experts tune the agent with no-code controls, while admins set hard ceilings the SME cannot exceed. Changes move through draft, preview, publish, and versioning.
For the operator
An SME shapes the agent without writing code: what it knows, its tone, which tools it may use. Admins set the boundary around that, the ceilings an SME can work within but not past. You draft a change, preview it, then publish, and every published version is kept so you can see what changed and roll back. The split keeps everyday tuning fast without handing out the keys to the guardrails.
Business impact
The people who know the client can improve the agent directly, with no developer in the loop, which is what keeps it accurate as the work shifts. The admin ceilings mean that speed never comes from an SME quietly removing a guardrail.