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Enterprise · Part of Virtual Receptionist
Usage metering and billing
Every agent interaction is metered and priced, so AI handling lands in the same client billing the rest of the platform already produces.
For the operator
The agent's work is counted as it happens, at the grain you need to explain an invoice. Because metering runs through the platform's existing billing, an AI-handled contact appears on the client invoice next to everything else, not in a side spreadsheet. You can see what the agent handled and what it cost, per client.
Business impact
AI handling becomes a billable, explainable line in the client billing you already run, so the operator can price it and the client can see it. That two-sided visibility is what lets a contact centre charge for AI work instead of quietly absorbing it.